Koto is hiring! We are on the lookout for talented people | Робота в monobank🤟

Koto is hiring!

We are on the lookout for talented people to join us as Support Service Agents

The Support Service Agent will have the multi-functional responsibilities to deliver the best Support Service in the UK

REQUIREMENTS:
• Excellent English skills. Required level: Upper-Intermediate, Advanced.
• Financial Services, Customer Support related experience
• Strong time management skills with proven ability to manage multiple tasks effectively
• Customer focused
• Results oriented personality
• Stress resistance
• Problem-solving skills

KEY RESPONSIBILITIES:
• Maintaining a positive, empathetic, and professional attitude toward Customers
• Communicating with Customers through the different channels
• Responding promptly to Customer inquiries
• Acknowledging and resolving Customer complaints
• Processing Customer`s applications
• Follow companies procedures, guidelines and policies
• Go the extra mile to deliver the best Customer support

What we offer:
- High energy, international and innovative team
- Work schedule: 2 shift pattern
- Competitive salary
- Comfortable workplaces in Dnipro
- Paid annual and sick leave

Email your CV at zhyvytsiamargarita@gmail.com and explain why you would like to join the koto team by 22.10.2021.