2022-08-09 19:00:08
Customer Care Specialist up to $2000
Remote
About the project TeamDev is a product company with over 20 years of experience in creating our own products. One of the main directions is JxBrowser and DotNetBrowser. Our products are used by more than one and a half thousand companies worldwide, including Google, Mastercard, Intel, BMW, Bosch, Pfizer.
Quality customer support is one of the most important tasks. We are currently looking for a Customer Care Specialist who can strengthen our team.
Requirements:
— Advanced English level both spoken and writing.
— 2+ years of experience in IT as Sales/Customer Care/Support Specialist.
— Good communication skills, mastery of the business correspondence etiquette, customer focus.
— Attention to detail, analytical thinking, perseverance.
Responsibilities: — Work with the existing customer base: processing incoming requests, accompanying clients from the first contact to signing the contract, assistance in resolving requests.
— Conduct presentations and client interviews to increase sales and familiarize existing customers with new functionality.
— Communicate regularly with the technical team of the product.
— Interact with the legal department to prepare contracts and send them to the client.
— Issue invoices, track their payment.
We offer:
— Progressive bonus system after passing the probation.
— Lack of emergency work and overtime, a comfortable pace of work that allows you to maintain a work-life balance.
— Flexible schedule.
— Online English language courses.
— Compensation for business trips to the USA and Europe.
— Compensation for participation in professional conferences and educational programs.
— Constantly updated technology library.
— Compensation package: 20 paid days for rest and 5 paid days for sick leaves.
Сonnection: @satanasta
Link: https://cutt.ly/lZMILQE
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