#support
Vacancy: Customer Care Representative
Company: Wentrum
Location: remote or in Kyiv (morning 7:00- 15:00; day 15:00-22:00; night- 22:00- 7:00)
What you need to do:
- Communicating with customers and partners by calls, chats, emails and messages;
- Promptly process orders, applications and resolve client's requests;
- Providing feedback on the efficiency of the customer service process;
- Ensure customer satisfaction and provide professional customer support;
- No cold calling.
You need to have experience and knowledge:
- Fluent English (B2 is a minimum);
- Strong desire to work and constantly develop your skills and knowledge;
- Ability to learn fast;
- Basic knowledge of MS Office;
- Being a team player.
To find out more details and to apply: here
