​​ Customer Support Manager (French speaking) SE Ranking Rem | ZAICHENKO TEAM 🇺🇦

​​ Customer Support Manager (French speaking)
SE Ranking
Remote work

About the company:
SE Ranking is an all-in-one cloud-based SEO and digital marketing platform for business owners, SEO pros and digital agencies.

The platform offers a complete set of SEO tools for comprehensive site audit, SEO/PPC competitor analysis, rank tracking, keyword collection and grouping, backlink monitoring, automated professional reporting, and much more.

Responsibilities:
- Responsible for ensuring great customer experience (channels — online chat, ticket system, mail, phone).
- Onboarding new customers and hosting live demonstration of the service.
- Collect and prioritize customers’ feedback.
- Set tasks in JIRA for our developers according to the feedback.
- Help our team continue delivering new features based on the collected feedback.

More about the vacancy
https://bit.ly/3LZBzBz

Apply now in one click
@yuliahruba | yulia.h@seranking.com

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