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​​#business #sales Junior Customer Success Manager to Preco | Lobby X

​​#business #sales
Junior Customer Success Manager
to Precoro

Overview: Precoro is a Ukrainian product-based company that empowers businesses to leverage their procurement and spending operations.

Main duties:
• management of accounts from the point of sale to product adoption
• educating new customers about the product and services
• supporting customers through emails, video calls, and sometimes phone calls
• conducting kickoff meetings and gathering requirements
• helping customers with initial product setup as well as the changes after implementation
• fostering long-term relationships with the key stakeholders and decision makers
• collaboration with sales and QA teams to ensure seamless onboarding
• translation of customer feedback into clear and executable product requirements

Requirements:
• can-do attitude, optimistic outlook, and drive to work efficiently
• organizational skills to connect and work with various stakeholders
• excellent written and spoken communication skills
• proficiency in English (B2)
• ability to research, analyze, and structure information
• hands-on experience with Excel or Google Sheets to work with metrics and data

Conditions:
• work in Kyiv/Warsaw or remotely
• full-time employment
• trust-based management style and ownership culture
• coverage of relocation costs
• flexible paid time off policy

To respond to the vacancy, please fill out the form